Customer experience
Customer Checkin Kiosk
Customers check in, choose services and join the queue from a tablet or self-service screen.
All-in-one business platform
Everything you need to run your business, in one place.
From Customer Checkin Kiosk and bookings to POS, products, online orders, loyalty, staff and reporting, VisitMate connects the day-to-day operation in one simple platform.
Built for service & retail businesses
Works on tablets, computers & phones
Use only the modules your business needs
One connected platform
POS · Bookings · Check-in · Online
See what is happening
Sales · Staff · Customers · Reports
Powerful VisitMate modules
Explore everything VisitMate can do.
Start with the modules you need today and expand as the business grows. Every module stays connected inside VisitMate.
Sales
POS
Take payments, manage sales, print receipts and connect jobs to the point of sale.
Appointments
Bookings
Accept appointments, manage deposits, staff availability and booking workflows.
Online sales
Online Orders
Sell online with pickup and delivery connected to the merchant operation.
Customer value
Gift Cards
Sell, issue and redeem digital gift cards across customer and POS experiences.
Catalogue
Products
Manage product pricing, barcodes, availability and stock across POS and online.
Organisation
Categories
Organise products clearly for faster staff use and a better ordering experience.
Service setup
Services
Manage service pricing, duration, categories and staff-ready availability.
Stock
Inventory
Track stock, low-stock levels and product movement across sales channels.
Retention
Loyalty
Reward repeat visits and spending with flexible programs designed around your business.
Membership
Membership
Create recurring or prepaid member benefits, included services and special pricing.
Self-service
Customer Portal
Give customers one place for bookings, rewards, gift cards, membership and activity.
Team
Staff & Roster
Manage profiles, shifts, attendance, assignments and operational availability.
Security
Users & Permissions
Control merchant and staff access so each person sees only the tools they need.
Insights
Reports & Analytics
Understand sales, products, services, staff, customers, payments and busy periods.
Communication
Send transactional and operational emails using your VisitMate business settings.
Communication
SMS
Use SMS for supported customer notifications and customer verification workflows.
Scale
Multi Locations
Manage multiple business locations while keeping the VisitMate operation connected.
See VisitMate in action
One platform. Every part of the business.
Move through real VisitMate merchant screens for Dashboard, Customer Checkin Kiosk, Reports & Analytics and Customer Report.
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Merchant Dashboard
See sales, customers, bookings, online orders and operational activity from one clean dashboard.
- Sales and customer metrics
- Revenue trend and recent activity
- Fast access to every enabled module
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Customer Checkin Kiosk
Track who is waiting, what they need, assigned staff, service progress and completion in real time.
- Waiting and in-progress visibility
- Staff assignment and completion
- Customer-friendly check-in experience
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Reports & Analytics
Bring POS, bookings, online orders, gift cards and check-ins together for a complete view of performance.
- Sales comparison and busy hours
- Product, service and staff performance
- Print, PDF and Excel reporting
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Customer Report
See customer value, visit activity, order history, account balances and layby exposure in one reporting view.
- Customer spend and order history
- Account and layby visibility
- Searchable customer reporting
Customer Demo
Experience the public demo business exactly as a customer would.
Merchant Platform Demo
Explore the demo merchant backend in protected read-only mode.
How it works
A smoother visit from arrival to completion.
Customer arrives and checks in
The customer confirms their details, chooses services and selects an available team member.
Your team sees the visit
Staff can immediately see who has arrived, what they need and who has been assigned.
Each service is managed
Services can be assigned and completed separately for accurate staff and customer records.
Every visit builds insight
Completed visits update customer history, loyalty progress and business reporting.
Flexible by design
Built for businesses where customer visits matter.
Barbers
Hair Salons
Beauty & Wellness
Car Washes
Clinics
Repair Services
Restaurants
Retail Services
Community Venues
Let’s design a better customer visit for your business.
Tell us how customers currently arrive, wait and receive service in your business. We will help you determine how VisitMate can fit your workflow.